Training

Quality professionals have responsibility for business performance and the continual improvement of the organisation. Our IRCA accredited and non-accredited quality management courses provide best practice tools to give you a full understanding of the quality management and audit process in accordance with the requirements of ISO 9001.

1 day IRCA foundation course

provides a thorough introduction to quality management, together with the requirements for quality management system (QMS) implementation

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement a QMS to be attended after the one day foundation training.

2 day IRCA internal auditor course

provides delegates with an understanding of the requirements of auditing QMS and teaches the benefits and pitfalls in auditing such systems

5 day IRCA lead auditor course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation

1 day introduction to internal auditing course

provides an understanding of how to audit an effective QMS using theory and group exercises. A basic level understanding is achieved and work based mentoring is recommended as a support tool after training or before the 2 day internal auditor training is attended

Environmental management is a key factor that many clients now look at when choosing suppliers and every business has a responsibility to achieve corporate compliance. Our IRCA accredited and non-accredited quality management courses provide best practice tools to give you a full understanding of the environmental management and audit process in accordance with the requirements of ISO 14001.

1 day IRCA foundation course

gives a thorough introduction to environmental management, together with the requirements for the environmental management system (EMS) implementation

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement an EMS

2 day IRCA internal auditor course

provides delegates with an understanding of the requirements of auditing EMS and teaches the benefits and pitfalls in auditing such systems

3 day IRCA auditor conversion course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation for existing lead auditors of other disciplines (please note due to recent changes in IRCA course requirements from March 2014 the examination for the EMS Auditor Conversion Course will be 'closed book')

1 day introduction to internal auditing course

provides an understanding of how to audit an effective EMS using theory and group exercises. A basic level understand is achieved and work based mentoring is recommended as a support tool after training or before the two day internal auditor training is attended

OHSAS 18001 IRCA Approved Conversion course

Course Objective

This course has been carefully designed to provide delegates, who intend to perform internal OH&S audits, with the skills needed to assess and report on the effective implementation and maintenance of an OH&S management system.

OHSAS 18001 is a recognized specification that structures the implementation of an effective Health & Safety management system which enables organizations to manage risk, ensure compliance with legislation and provide a safer working environment for employees. Priority of every organization would be safety and health of their employees.

An approach to risk management focusing on Health and Safety risk is the key objective of this Lead Auditor Program.

Course Details

Purpose of OHSAS
OHSAS 18001 Policy
Policy & objectives
Legislation requirements
Risk assessments Health and Safety
Main clauses of 18001: Detailed understanding of standard requirements
Implementation and monitoring requirements
Emergency preparedness
Performance Monitoring
Audit preparation including audit planning, execution and audit management based on ISO 19011.
Auditor competency and reporting

Who Should Attend

This course will benefit those persons who manage various functions within their organizations and wish to gain maximum benefit from the management system focused on Health and Safety.

This course is designed for participants already certified to any other management system standard e.g ISO 9001 LA/ ISO 14001 LA/ ISO 27001 LA etc.

Course Tutors

This course will be conducted by specialists and registered tutor who are Practicing Lead Auditors & Trainers and who have hands on experience of certification auditing and the requirements of all three management systems. Their experience and knowledge of all aspects of audit and management systems provides a valuable bonus to delegates as this experience can be passed on during formal sessions and informal discussions.

Course Duration

This course runs for three days running from 9.30 am until 6.30 pm for all three days.

Demonstrating a commitment to the security of your client and business information is more critical now than ever before. Our IRCA accredited and non-accredited information security management courses provide best practice tools to give you a full understanding of the information security management and audit process in accordance with the requirements of ISO 27001.

1 day foundation course

gives a thorough introduction to information security management, together with the requirements for ISMS implementation

1 day implementation course

bridges the gaps needed after the foundation training, offering the needed knowledge and tools to effectively implement an ISMS management system to be attended after the one day foundation training

2 day internal auditor course

provides delegates with an understanding of the requirements of auditing ISMS and teaches the benefits and pitfalls in auditing such systems

5 day IRCA lead auditor course

equips delegates with the skills and techniques of auditing and how to communicate the findings of the audit effectively to the management of the audited organisation

2 day IRCA transition course

provides delegates with a full knowledge of changes to ISO Management system standards arising as a result of the adoption of Annex SL

1 day introduction to internal auditing course

provides an understanding of how to audit an effective information security management system using theory and group exercises. A basic level understand is achieved and work based mentoring is recommended as a support tool after training

03 Day Workshop on BCMS based on ISO 22301

Business Continuity Planning (BCP) is the creation and validation of a business continuity plan for how an organisation will recover and restore critical functions after a disaster or incident.

BCP is working out how to stay in business at local, regional or national levels and include fires, floods,and pandemic illnesses in the event of disaster.

The development of a BCP system can have five main phases:

Analysis
Solution design
Implementation
Testing and organisation acceptance
Maintenance

Course Description

Our 3 Day BCMS Course aims at training the participants on the principles and implementation requirements for a business continuity management system and guides them through the implementation road map. The Course will cover the migration and key changes in the Standard from BS 25999 to ISO 22301. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the standard.

Who Should Attend

Senior and middle management personnel from the organization (Preferably senior management / System Managers/ Team Leads, Project Leads).

Designed for people who need to implement the business continuity requirements on behalf of TTSL.

3 Day Lead Implementers course

Objectives

To acquire the expertise to implement an ISO 20000 system

To understand the operation of an ISO 20000 conformant Service Management system

To understand the relationship between the Service Management system, including the management processes and compliance with the requirements of different stakeholders of the organization

To improve the ability to analyze the internal and external environment of an organization, risk assessment and audit decision-making in the context of a Service Management system

Who Should Attend

All Service Professionals, Head of Departments and Service Managers

All Support Function owners

Course Tutors

This course will be conducted by quality specialists who are approved Lead Auditors and Tutors and who have hands on experience of certification auditing and approved training.

Day 1: Introduction to Service Management System concepts as required by ISO 20000

Introduction to Service Management
ISO 20000 and ISO 20000 family of standards
ISO 20000 Fundamentals
Processes and Process Approach- PDCA/ SIPOX/ ETVX
Workshop Process Approach
Implementation Approach- SMS
Terms and Definition
Implementation guidelines
Scoping of SMS
Introduction to ISO 20000:2011 Standard Service Management Planning

Day 2

Various clauses of ISO 20000:2011
Implementation of Service Management
Monitoring and Review of Service Management
Monitoring and Improving Service Management
Service Level Management
Workshops Service Catalogue/ SLM/ Service Plan
Design and Transition of New or changed services Implementation Road Map
Workshop Capacity Plan
Understanding & Implementation of Standard Clauses

Day 3

Incident/ Problem and Change management
Relationship management and release management
Workshop Road Map and culture building
Adequacy and Implementation Issues
Auditing and other system requirements

Lead Implementer and auditor program : Based on ISO 22001

Objectives

To acquire the expertise to implement an ISO 22000 system

To understand the operation of an ISO 22000 conformant Food Safety Management system

To understand the relationship between the Food Safety Management system, including the management processes and compliance with the requirements of different stakeholders of the organization

To improve the ability to analyze the internal and external environment of an organization, risk assessment and audit decision-making in the context of a Food Safety Management system

Who should attend

All Professionals, Head of Departments and Food Safety Managers
All Support Function owners
Purpose of FSMS
FSMS Policy
Policy & objectives
Legislation requirements
Risk assessments Food Safety
Critical control Points
Operational Pre requisite programs and Pre requisite programs
Main clauses of 22001: Detailed understanding of standard requirements and implementation approach
Implementation and monitoring requirements
Emergency preparedness and product recall
Performance Monitoring
Audit preparation including audit planning, execution and audit management based on ISO 19011.
Auditor competency and reporting

At Alcumus we understand that sometimes you need help to build your confidence and skills when it comes to HR and employment law.

That's why we have a team of experienced trainers with the relevant qualifications to help you do this.

We are often asked to deliver courses on the most popular areas of human resource management outlined below, however we will be more than happy to offer bespoke training across any topic of HR and employment law that your business needs simply call us to find out more.

Popular HR courses offered by our team:

Attendance management
Disciplinary & grievance situations
Managing people at work
Performance management & appraisal

2 Day Risk Management Training

Objectives

Our Risk Management course is designed to train delegates in the principles and practices for undertaking risk management. These are in line with the generic guidelines laid down in various standards including Quality Management, Environment Management, Safety Management & Information risk management in line with Enterprise risk management framework. Participants will also learn the skills and techniques of monitoring and auditing. On completion of the course, delegates should also understand the principles of risk management system, other requirements and implementation issues faced by the organization.

Course Description

This course is designed to provide delegates with the knowledge needed to implement and improve risk management systems. The course comprises a mix of lectures and practical exercises and case studies to provide the delegates with a full understanding of the requirements.

Course Content

Day 1

Introduction
Process Approach SIPOC/ETVX
Work Shop - Identification of key telecom processes
Principles of Risk Management
BIA & Workshop : Development of Business Impact Framework
Understanding key Quality/Service Issues Discussion Forum

Day 2

Risk Framework Development
Threat & Vulnerability Identification Quality/Environment/Safety/Security and linkage to business issues etc.
Workshop Risk Assessment
Risk Treatment and Mitigation Strategy
System Linkage Incident management & Change management to Risk Management
Q&A Session

FOR CXO

FOR THE LEADERSHIP TEAM

Our approach towards ISMS helps the organization in:

Recognition of Information Security Needs in a growing e-commerce environment
Audit focus on risk management SIPOC Approach
Demand for a consistent Implementing & Auditing Methodology and Process in the Organization.
Enhance Implementing & Auditing Competency based on Organizational & Business Requirements
Growing demand for a recognized and accepted Information Security Management standard

OBJECTIVE

The objective of this program is to provide knowledge on the risk management approach including framework, risk techniques, risk analysis, risk evaluation, risk treatment, risk strategy and the overall understanding of the requirements of ISO 27001 and other allied standards e.g. ISO 22301/ ISO 31000 / other risk based standards.

Coverage

Fundamentals of Risk Management
Process Approach to Risk Management
Risk Models / Risk Framework and BIA Business Impact Assessment
Risk Assessment/ Risk Analysis/ Risk Evaluation
Risk Treatment
Pro Active or Reactive Strategy
Integrated Approach to Risk Management- Quality/ Service/ Information Security/ Service Continuity etc.
ISO 27001 Standard requirements
Management Responsibility

5 Day LI Program : Integrated Management : ISO 9001, 14001 & OHSAS 18001

Objectives

Our Lead Implementer course is designed to train the delegates in the principles and practices of undertaking quality, Environment and health thus providing a frame work to monitor and improve performance in any area you chose.

Implementing the ISO 9001 standard helps the organization to succeed through improved customer satisfaction, staff motivation, and continual improvement on quality of product/ Service.

ISO 14000 focuses on all aspects related to environment and resource optimization through effective environmental management systems. It prescribes controls for those activities that have an effect on the environment. These include the use of natural resources, handling and treatment of waste and energy consumption.

OHSAS 18001 is a recognized specification that structures the implementation of an effective Health & Safety management system which enables organizations to manage risk, ensure compliance with legislation and provide a safer working environment for employees. Priority of every organization would be safety and health of their employees.

Integrated approach to risk management focusing on Quality Risk, Environmental Risk and Health and Safety risk is the key objective of this Lead Implementer Program.

Course Description

This course is designed to provide delegates with the knowledge needed to audit and improve quality management systems. The course comprises a mix of lectures and practical exercises including role-play and case studies to provide the delegates with a full understanding of the system implementation process. Participants will be given Certificates by ICS International Certificationon completion of the course.

Course Content

Introduction to course and participants
Need for Management Systems
Process approach principles and development of standards
Interpretation of ISO 9001 clauses including workshops
Interpretation of ISO 14001 clauses including workshops
Interpretation of OHSAS 18001 clauses including workshops
Audit process
Human aspects of Management System implementation
Common system elements (Documentation, Policy, Objectives, Continual improvement)
Risk assessment and risk treatment (Quality, Environment and Safety)
Guidelines for Implementation Steps

Who Should Attend

The course is designed for Senior and middle management personnel who have responsibility within specific management system or will be involved in the implementation of such systems. This course will also benefit those persons who manage various functions within their organizations and wish to gain maximum benefit from the management system.

Course Tutors

This course will be conducted by specialists and registered tutor who are Practicing Lead Auditors & Trainers and who have hands on experience of certification auditing and the requirements of all three management systems. Their experience and knowledge of all aspects of audit and management systems provides a valuable bonus to delegates as this experience can be passed on during formal sessions and informal discussions.

Course Duration

This course runs for five days running from 9.30 am until 6.30 pm for all five days.

Other programs to offer

Six Sigma
Balance Score Card training
People & HR training Soft Skills
Strategic Management
Performance Management
Integrated Management 9001, 27001 and 22301
Contact us for more details.

Our management system auditor training portfolio provides an extensive range of courses, specially designed to provide awareness and understanding of the various standards we audit to, as well as equip delegates with the necessary skills to carry out management system auditing to these standards.